Guest numbers
The declared number of adults and children must be accurate; changes require written approval before arrival.
Booking terms
A clear enquiry, offer and written-confirmation process
This page explains the general SireneVilla booking process. The price, payment schedule, cancellation terms, check-in/check-out times and any security arrangements are stated in the written offer and confirmation for the selected dates.
Booking process
- Send an enquiry.Provide arrival/departure dates, guest numbers and special requests by form, email or WhatsApp.
- Receive availability and a quote.An enquiry is not a confirmed booking. Availability and the total price are provided in writing.
- Review the terms.The payment timetable, cancellation conditions, arrival/departure times, any deposit and optional services are stated in the offer.
- Complete written confirmation.The booking becomes final only after the confirmation and specified payment steps are completed.
Core principles
Price and availability
The website form does not guarantee a price. The final price and availability are valid as stated in the dated written offer.
Cancellation and changes
Cancellation, date-change and refund rules are set out in the written confirmation for each booking.
Check-in and check-out
Exact times and key handover information are shared in the booking confirmation.
Damage and use
Any security deposit, house rules and responsibility for damage are explained in the written terms.
Special requests
Children’s equipment, preferred bed arrangements or other requests must be submitted in advance and confirmed in writing.
Important note
This general information is not a booking contract by itself. If there is any difference, the current written offer and confirmation sent for your selected dates prevail. Verify the recipient details and booking summary before making payment.